RoundPoint Mortgage Servicing LLC
Mortgage broker in Sharon, South Carolina
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Returned call to roundpoint. Spoke with rep Roshanda, she kept me updated on my account. Answered all my questions and showed genuine concern.
Reply from the business:
Aug 16, 2022We love to get feedback like this! We're so glad your experience with RoundPoint was so great. Thank you for sharing this information with us. We will share your feedback with our teammate and recognize them for the excellent customer service they provided. Thanks again!
No Contact Us on dashboard makes getting ahold of you via email time-consuming!
Reply from the business:
Aug 16, 2022Thank you for your review. Your feedback helps us to improve our service.
They never called me back. I cannot login to my account. HELP Linda
Reply from the business:
Aug 16, 2022We are sorry that we were not able to help you. So that we can get in touch with you and help resolve this, please email your name, property address, and contact information to SocialMedia@roundpointmortgage.com.
