TitleMax Title Secured Loans
Mortgage broker in Seneca, South Carolina
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The representative was very professional and kind , it was an enjoyable experience.
Reply from the business:
Aug 16, 2022Hi Rashawn. Thank you for taking the time to submit a review, we really appreciate it!
Reply from the business:
Aug 16, 2022Hi, Tiffany. Your feedback means a lot to us. Please let us know if we can help with anything else.
Thank goodness Alan is there and he understands what great customer service means. I would gladly give him 5 stars but as far as the phone call that was not from Alan, I would only give a 1 star review. When you demand someone to show up in your store because they can only speak to you, and then you aren't even working is not good customer service. I had to miss time at work because I was demanded over the phone to come into the store all to set up a payment arrangement that could have been done over the phone! Waste of my time and also lost 2 hours of pay because of it. You want your money, but if I can't work, you can't get it!
Reply from the business:
Aug 16, 2022At TitleMax we are always trying to improve and learn from past experiences. We would like to learn more about your recent visit. Please feel free to reach out to us at 1 (800) 804-5368 so that we can get more details about your situation. From there we can contact the appropriate parties and work through any issues.
They worked fast and got everything taken care of jay was incredibly helpful and polite 10/10 recommend
Reply from the business:
Aug 16, 2022Hi Koder. Thank you for taking the time to submit a review, we really appreciate it!
Came in a few minutes before closing time and got the best customer service I’ve ever got!!!
Reply from the business:
Aug 16, 2022Hi, Andrew. Thank you for your feedback! We train our teams to provide excellent customer service. We appreciate your business.
Reply from the business:
Aug 16, 2022Hi, Kim. We are sorry you didn't have a pleasant experience at TitleMax. We would like to learn more. Feel free to reach out to us at 1 (800) 804-5368 so we can get more details about your situation.
Alan Yarid is best very helpful and patient
Reply from the business:
Aug 16, 2022Hi Ryan. Thank you for taking the time to submit a review, we really appreciate it!
Reply from the business:
Aug 16, 2022Hi, Hebert. Thank you for your feedback! We train our teams to provide excellent customer service. We appreciate your business.
Reply from the business:
Aug 16, 2022Hi Jason. Thank you for taking the time to submit a review, we really appreciate it!
Alan is very helpful.
Reply from the business:
Aug 16, 2022Hi, Marsha. Your feedback is highly appreciated. Thank you for the review!