Joseph Jones at Guaranteed Rate (NMLS #431377)
Mortgage broker in Salters, South Carolina
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Joseph and his team were wonderful to work with, incredibly responsive over phone, text, and email. The frequent touchpoints and checklists were easy to follow, and the "clear to close" was over 1.5 weeks ahead of schedule! By far this was the easiest home buying experience I have ever had! Thank you to everyone on Joseph's team: Elizabeth, Michelle, Tonja, and Madeline (I sure hope I am not forgetting someone - you all were SO great!!) HIGHLY recommend, especially if you are new to buying in this area, as we were, Joseph is a wealth of information, super friendly and approachable and did I mention how responsive everyone was? You don't find customer service like that much anymore, we super appreciate the entire team!!
Reply from the business:
Jul 26, 2023Thank you so much for the wonderful review and welcome to SC!! If we can ever be of further assistance please do not hesitate to call me anytime!
Joseph and Elizabeth were a pleasure to work with. From start to closing, everything was explained in detail. No surprises at closing.
Reply from the business:
Aug 2, 2023It has been a pleasure working with you. Thank you so much for the kind review!
Joseph and his team were a pleasure to work with! Buying a house is one of the most stressful things in life, I have now done it 3 times. Joseph and his team made this process a breeze! He went above and to make sure everything was taken care of quickly. He problem solved for us and made us a top priority. If I could give more than 5 stars I would.
Reply from the business:
Jul 16, 2023It was such a pleasure working with you guys and we are so excited for you to be moving into your new home! If we can ever be of further assistance please do not hesitate to call. Thank you again!
Elizabeth and Joseph were great to work with!
Reply from the business:
Jul 16, 2023We appreciate that and truly enjoyed working with you guys! Happy for your family!
Pleasure to work with through the loan process on moving from Illinois to South Carolina.
Reply from the business:
Jun 16, 2023We loved working with you guys also! Thanks so much for your diligence throughout and congratulations again!
Joseph and his team were great to work with! Any questions we had were answered promptly and the entire process was speedy and efficient! I would definitely recommend them.
Reply from the business:
Jun 16, 2023Thank you so much, it has been a real pleasure working with you throughout this purchase and we are so excited for your family for this transition to SC!
The service and personal attention we received from Joseph Jones was exceptional. Thank you so very much for all of your help in securing our loan for our new condo in Garden City SC. It was an absolute pleasure to work with you and your team!
Reply from the business:
Jun 16, 2023The pleasure is all ours! You guys were so great to work with and thank you for the kind review! Congratulations again.
Joseph and his team were great from the beginning to the end. The money was on time, and we will forever be grateful.
Reply from the business:
May 16, 2023Thanks so much Dustin! Such a pleasure working with you and so happy for you and your family to get into your new home!
Joseph and his team continue to impress the agents in our office, but more importantly, our clients. Not only do they have great rates, but the service is second to none, and you can trust when Joseph's team gets ahold of the loan, it'll close on time and there will not be any balls dropped in the process. Highly recommend!
Reply from the business:
May 16, 2023Thank you so much for your kind words, Kyle. We really appreciate you taking the time out to share your experience with us. Cheers, Joseph Jones at Guaranteed Rate (NMLS #431377)
Joseph is always very helpful. This is the 3rd loan he's assisted with me. Everything went smoothly and efficiently again. Thanks!
Reply from the business:
Jan 16, 2023Always love our repeat clients. Thank you so much Taft and congratulations again!