Mariner Finance
Mortgage broker in Ruby, South Carolina
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This was my first meeting with the Mariner Finance Lancaster, SC Branch. I knew I was going to enjoy working with this group from my first phone call. Michell, the Branch Manager was most helpful and was very sincere in helping me with my loan needs. After answering my questions we setup an appointment. Upon my arrival I found the office very neat and well organized. Michell met me at the front door with a professional big smile and greeting of, welcome to Mariner. She led me to her desk and we discussed the loan in detail after going over the paperwork I was asked to bring. At that time it was discovered my bank print out had not included everything we needed. Rather than have me leave and make an extra trip back to the bank Michell offered to call a friend who worked there. With my approval she called and asked if they could fax the info. After I spoke to the bank employee she faxed the statement. That meant a lot to me that she would go that extra mile. I was in and out in no time at all. The transaction was all done in a private setting with no phone call interruptions. Having been very pleased, myself I would highly recommend the Lancaster Mariner Finance Branch for any loan needs you might have.
Reply from the business:
Aug 16, 2022Delene Wilson, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Reply from the business:
Aug 16, 2022kim soja, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
Sandra Mahaffey handle our transaction Superbly. These ladies with the Lancaster SC branch are Extremely Professional and Awesomely friendly. I would recommend these ladies to anyone
Reply from the business:
Aug 16, 2022Betty Hunter, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Reply from the business:
Aug 16, 2022Les Gainey, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
The manager Michelle worked magic for me . She went above and beyond to make sure she finished the task at hand in the cold freezing rain. She really was the sunshine on that rainy day. I'm forever grateful.
Reply from the business:
Aug 16, 2022Mark Winfield, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Reply from the business:
Aug 16, 2022Jean Bracey, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
The manager Michelle is number one in my book! Professional and super caring! I recommend anyone needing a little extra money, bypass all the rest and hit up Michelle at Mariner!!!
Reply from the business:
Aug 16, 2022Linda Otruba, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Reply from the business:
Aug 16, 2022Jason Reeves, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.
Love the ladies there there like family an always there when I need them
Reply from the business:
Aug 16, 2022Tina Adams, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I am glad I started doing business with these guys a couple years back…I got into a bind and I reached out to them and they were able to help me out again with no hassle…good company to have on your side
Reply from the business:
Aug 16, 2022Cederic Jeffries, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.