Family Trust Federal Credit Union
Mortgage broker in Rock Hill, South Carolina
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Worse bank ive ever dealt with cant get no 1 on the phone im always out of town do to my work my debit card keeps getting block its worst on weeknd when i have unsatisfactory i cannot depend on this bank and i don't t recommend then to any travelers i would prefer another branch. Im done with this bank..
My family has been banking with them for several decades. Lately the customer service is absolutely ridiculous, especially if you’re in the military, stay away!!!
I have been banking with them for awhile now. They are great people and they actually do care about you. They will work with you as long as you are working with them. Keeping them up to date on a lot of stuff will make things go a lot smoother and will get a lot of things done. I don’t think I would bank with anyone else other than them. Thank you Family Trust for being there for my family.
Roosevelt was very prompt and helpful assisting me from start to finish - 5 stars!
I spoke with a young lady over the phone that said her name was Erica Hall and Miss Hall was absolutely wonderful so polite, very professional. Great customer service. THANK YOU SO MUCH
Mrs.Virnell and Tahja were a big help today they are always very helpful!
Bre was great!
This issue with their debit cards at a vendor indicating “decline” due to we are over our daily spending limit. Call each week and they say, “sorry, we are aware that the company we use for them are working thur issues and causing hardships and they should be done by now”….this makes the third weekend in a row!! Very aggravating and embarrassing. Is there a true solution coming?????