From day 1 Jim and Christiana were so very helpful. They made the process of buying a home so simple. From taking time to answer emails within minutes to video chats and the helpful videos they send that explained every step of the process. We got pre-approved and then once we turned in the purchase agreement we were ready to close within 21 days. It would have been less but getting the appraisal scheduled put us back 1 week along with a holiday as well. Very fast and efficient and would absolutely recommend anyone to use them for their home buying experience.