My home loan has been paid off since 0ct 2022 and they have yet to send me the paid in full letter/ or update my account to show its paid off resulting in me not getting a COE from Veterans Affairs Home loans when trying to buy a new home.
Reply from the business:
Mar 16, 2023Thank you for taking the time to share your experience. Planet Home Lending strives to provide great customer service and be a responsible partner for our borrowers, so we’d like a chance to make this right. Please send your contact information to cs@myloansupport.com, and we'll follow up.
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