My mortgage was just sold to Planet Home Lending by Loan Stream Mortgage and there's been poor customer service already. I can't register my loan on their website, nobody answers the phone. I've already lost confidence and trust in this company, my hope is I don't have to be on the show American Greed.
Reply from the business:
Apr 16, 2023Thank you for sharing your experience. Planet Home Lending strives to provide great customer service, but unfortunately this branch location only offers loans — no one at Planet Home Lending Augusta is involved. For Servicing issues, would you please send your contact information to cs@myloansupport.com? We’re here to support your homeownership journey and we’d love to make this right. Let us know how we can help.
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