This company does a few things well. My experience fell short on customer service. Jacqueline, cut me off and chose to argue when working through an issue. Lee was fine. I would say that if you have other options, explore those first.
Reply from the business:
Aug 16, 2022Kristopher, We're sorry to hear your experience didn't meet expectations. Our team follows Fannie Mae and Freddie Mac underwriting guidelines. Unfortunately, the documents you provided did not meet these federal guidelines. We value your feedback and will continue to improve our process to deliver the highest level of customer service.
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