
Sage Mortgage
Mortgage broker in Pacolet, South Carolina
0
0 Reviews
Got 5 days to closing and rate lock expression and underwriter said they miss calculated. Stay away. Uneducated and not willing to help.
Reply from the business:
Apr 16, 2023Hi Shaun, thank you for your feedback. We have been working to review your experience, however we have been unable to locate your name as provided in your review as being associated with a transaction in our records. Please email hello@sagemortgage.com with the Subject Line "Google Review March 2023", so we may properly identify what occurred and promptly address this matter accordingly. Client satisfaction is our priority and we hope to be able to better understand your experience in order to use this as a learning opportunity for our team, where applicable.
My experience with Sage mortgage was a pleasant one. Paul Horner and Caroline Jones did a great job letting me know what I needed to provide and making the process go very smoothly. They were always available whenever I had any questions. They had the best rate at the time with the lowest fees. I would definitely recommend using them.
Paul Horner and Caroline Jones were both wonderful as they walked me through the process of re-mortgaging my second home to get a fixed-interest mortgage. This will take many dollars off my long-term debt and give me peace of mind. I found them always accessible, and they explained each step of the process. In addition Paul found me a lower closing cost and a better rate for my loan than anyone else was able. I appreciate their thoughtfulness and thoroughness SO MUCH! I had never heard of Sage Mortgage, but I will definitely recommend them in the future!
I had a great experience with Paul and his team at Sage Mortgage. I wanted a cash-out refinance and from the first conversation to closing it took less than 2 months. Everything went smoothly and I was very happy with the service I received. I wouldn't change anything if I was going to do it again. Thanks again!
Unfortunately things didn't work out with my loan, due to my current financial situation, but I really appreciated the time and effort put in by Paul Horner. He guided me nicely through the process and made sure he was giving me accurate information, something I was really burned by with Rocket Mortgage, who I used in the past!! I will certainly get in touch with Sage again, and hopefully Paul, in the future once I'm in a better position to be approved without needing a co-signer.
So thankful for David and team for their help in refinancing my house. They gave the lowest rate when comparing and had the best customer service to go along with it. They kept me up to date and made the process really easy.
I worked with Forward Mortgage Lending via Sage Mortgage to refinance our home. Sage Mortgage did not make their best effort to close the loan within the rate lock period. As a result, I had to pay an additional $650 fee. Everything else went fine but I'm only giving two stars because of the unnecessary fee.
don't waste your time with this company, waste of time, much better choices, got a better rate and better service from Rocket Mortgage.
Reply from the business:
Aug 16, 2022Hi Sergio, thank you for your feedback. We have been working to review your experience, however we have been unable to locate your name as provided in your review as being associated with a transaction in our records. Please email hello@sagemortgage.com with the Subject Line "Google Review 7/14/2022", so we may properly identify what occurred and promptly address this matter accordingly. Client satisfaction is our priority and we hope to be able to better understand your experience in order to use this as a learning opportunity for our team, where applicable.
David Silvasadder with sage mortgage responded to me quickly. Also had a multiple quotes with different options on cash out or no cash out refinance available for me within the same day. I would highly recommend using David with sage mortgage to buy or refinance your home for you. Professionalism timeliness and being very customer oriented getting you in the best situation for your needs are what you get when you talk to David.