Would rate 0 stars if possible. I'm a realtor and have heard nothing but bad things about this company. We were in a transaction where the lender blatantly lied to myself, our mutual clients as well as the selling party in the transaction. We were assured multiple times the buyers were approved and clear to move forward as well as pay for appraisals and pay to terminate their current renters agreement. For weeks we were told they were approved for the purchase and that they had "clarification". Less than 24 hours before closing day the branch manager called to let us know that they could not in fact approve them and admitted to the mistakes that they had made but refused to reimburse anyone for anything. Meanwhile the original lending officer was posting pictures on social media of having a good ol time on their vacation in Cancun Mexico. Will update review if they resolve this issue.

If i could put zero stars i would. from the beginning of the process they knew our job situations (as we just graduated college) and ensured us it wouldn’t matter. We sent them everything needed the day they needed it (being ridiculously large amount of things) regardless of school, work, or just everyday life. They assured us that we were all done and set to close on friday as they TEXTED us on wednesday to tell us they don’t think it’s going to happen then called thursday to fully cancel on us. The worst part is we were assured multiple times to give a 30 day notice to our apartment because we “have the house” for them to cancel on us the day before closing and us to be told our apartment has already been leased to someone else. Instead of having sympathy or anything we were told “i hate that for you guys” as they were on vacation in mexico. Also we were told the manager knew weeks ago we shouldn’t be approved and no one told us. Just not reliable people they will leave you homeless the day before closing.