Russell Smith and The Dream Team at ALCOVA Mortgage
Mortgage broker in Nichols, South Carolina
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Russell and Amy are amazing! Purchasing a home is stressful but ALCOVA mortgage made the process bearable through prompt responses, consistent communication, an A plus service! I definitely will use ALCOVA for my future lending needs!
You and your team are easy and fabulous to work with. They are very knowledgeable and professional.
Reply from the business:
Feb 16, 2023Thank you Trina! We love working with you as well!
Russell and Ashley are amazing to work with. They making lending easy and simple. They go above and beyond to explain things to clients and help them throughout the entire process.
Reply from the business:
Feb 16, 2023Thank you Megan! We love working with you too!
“Take the hassle out of home buying” isn’t just a catch-phrase with Russell Smith and Alcova! They were able to find creative solutions for challenging situations. Especially impressed with clear, focused communications that answered our questions in a timely manner.Thank you!!!
Reply from the business:
Feb 16, 2023Thank you so much Mike for such kind words! We do give our all for our clients and partners.
Russell's team is top notch. One of the best customer service experiences ever.
Reply from the business:
Feb 16, 2023Thank you Jenny and you are amazing as well! We appreciate such kind words!
Russell excels at quality customer service. He and his team are always available for questions and advice during the process. They also do an excellent job of finding solutions when problems pop up. He offers a lot of peace of mind during what can be a very stressful process for customers.
Reply from the business:
Dec 16, 2022Thank you so much for your words and support Scott! We love working with you and your team!
Since I am not very computer literate, Russell and staff were all willing to help me with any problems. Since I was 1000 miles away they made the buying experience very easy. I would recommend them to anyone who is looking to purchase a home.
Reply from the business:
Feb 16, 2023Thank you guys! It was a team effort and you did a great job! We are so happy that you have moved here!
Walks with you every step of the way. He helps you get eligible, get theough the purchase, and then prepares you for what comes after.
Reply from the business:
Feb 16, 2023Thank you so much Todd! It was a pleasure working with you and we are very happy for your family!
Russell Smith made the home mortgage experience smooth from start to ending. He was always patient, available, compassionate, encouraging, and trustworthy. After everything was done, he felt more like family having your best interest at heart!
Reply from the business:
Feb 16, 2023It was such a blessing working with you Carol and look forward to you having much time spent with your family in your new home
Russell worked with me for several years to help me get my credit rating inline so I could get approved for a home loan. He always took the time to discuss concerns, issues and solutions; without ever rushing or putting me off. He is a blessing to all those fortunate enough to have him in their corner.