Thomas Shumpert from NextHome Specialists has been our realtor for over 15 years. Our family and friends have purchased and sold several homes with him and he has always provided amazing customer service. When we decided it was time to refinance our home and learned that he was also a Mortgage Broker with Motto Mortgage now, it was an easy decision to use him again! We were not disappointed. Thomas and Erin knocked it out of the park! They were able to secure a lowered interest rate and reduce our monthly mortgage payment by several hundred dollars. Thomas and Erin spent hours answering our questions, and providing all requested information about refinancing and our options. Erin was extremely responsive to each email and phone call and made the whole process incredibly easy and took many steps other Brokers don’t to ensure we understood the process from start to finish like emailing videos that describe each step of the process. I would highly recommend this team for any purchasing or refinancing needs you have!! Thank you Thomas and Erin!