Josh Epps and his team were excellent from start to finish of our mortgage loan process for a new construction loan. They always returned phone calls, usually within minutes, and answered emails the same day. Thank you for a great experience. We love our new home!!

Very friendly, professional service. Kept us well informed throughout the process. Straight forward application process made easier by their excellent staff.

Great responsive team moved through process smoothly with great communication and closed on time!

Joseph and his support team made the mortgage application process absolutely painless. He or one of his team members was always available to answer our questions and kept us on track the entire way. We have owned several homes and this was the smoothest the process has ever gone. We highly recommend him for your next purchase or refinance.

Joseph Jones is why you should choose Guaranteed Rate! Top notch!

The entire staff is awesome and made the process extremely easy. We shopped around and they gave us the best rate no doubt, while also providing the best service. Joseph Jones and his team are the best!

Amazing team! Joshua and team was always very responsive and I always felt comfortable with their answers! Closing on a home can be stressful and they made it very easy

This was the second time I had the pleasure of using Joseph Jones to handle my mortgage needs. Simply put, he and his team are total pro's and make the process smooth and easy.

Joseph and the Guaranteed Rate team made purchasing a home a smooth and easy process. They got us a great rate and we closed our beach home remotely earlier than expected. We couldn't be more pleased!

As me and my wife were searching for a home in a city that we were completely unfamiliar with, it was important to find a lender to make our situation go as smoothly as possible. Once we were referred to Joseph Jones, I got on the phone with him and immediately felt weight lifted off my shoulders because he made sure he'd take care of everything. From beginning of December until closing on 1/20/22, he has been very knowledgeable and very responsive to all my calls and emails, explaining everything in great detail in a way that me and my wife could understand. I highly recommend Joseph for your next home purchase. The entire process was seamless. Thank you Joseph!