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Jason Roberts

Jan 16, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Worst lender I have ever dealt with. Extremely poor communication on the fix and flip loan that we have processing with them. Worked with Elijah Reed. They asked for 27 of our past deals, full architectural plans, past permits from our general contractor, and other extremely extensive pieces of documentation before we even owned the home. We paid for 2 separate appraisals. They continued asking for new requirements through multiple closing dates- yes multiple because we had to push closing 3 separate times, and yet made no progress towards the end goal themselves. Did not communicate to title or even let title know they werent able to close on our closing date. Also took over 20 phone calls just to get a hold of any single individual in the company. The most absurd experience I have ever had the displeasure of having.

Reply from the business:

Aug 12, 2023

We aim for all communication to be clear and timely with our borrowers, and we ask for documentation on past deals in order to offer the best possible rates and terms to all clients. Thank you for the honest feedback.

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