If I could rate Penny more than 5 stars, I would. We used Penny to purchase our first home almost three years ago. She walked us through the process every step of the way helping ease our first-time home buyers' anxiety. Three years later when we were looking to upgrade, we reached out to Penny again. She is awesome. Once again, Penny treated us like we were her only client. She was not only super responsive, but just a pleasure to work with. Penny got us a competitive rate on our mortgage and made sure we had a quick close. You're in good hands with Penny and her team. She has my highest recommendation.

I am thrilled to share my experience working with Penny, the exceptional Mortgage Services Branch Manager at TideWater Mortgage Services. Without a doubt, Penny stands head and shoulders above any other professional in her field with whom I've had the privilege of collaborating. From the moment I engaged with her, it was abundantly clear that her dedication, expertise, and genuine care would make this journey extraordinary. Her timely responsiveness to my inquiries and needs impressed me and highlighted her unwavering commitment to providing the highest level of customer satisfaction. This commitment extends beyond mere transactions; Penny's approach is rooted in building meaningful relationships with her clients, fostering an environment of trust, and open communication. Penny's wealth of knowledge is truly remarkable. Her grasp of the intricacies of the mortgage landscape is second to none, and she effortlessly translated this expertise into comprehensible guidance for me. Our conversations flowed effortlessly, making it feel like I was speaking with a close friend. This personable touch, combined with her dedication, made me confident that I had made the right choice in entrusting Penny with my mortgage needs. Navigating the process of finding a new home could have been daunting, but with Penny by my side, it was an experience marked by unparalleled ease. Her genuine concern for my needs and consistent efforts to ensure my well-being was heartwarming. Penny went above and beyond, consistently looking out for my best interests and making me feel like a valued partner. Penny's impact on my home-buying journey has been immeasurable. Her promptness, knowledge, and genuine care have made her the best Mortgage Services Branch Manager. I am deeply grateful for her guidance and honored to have become a lifelong customer. Penny's contributions have transformed what could have been a stressful process into an experience marked by confidence, ease, and true partnership.