Spero Financial
Mortgage broker in Moore, South Carolina
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My experience here has been excellent since day one when I brought in my mother to become a member. We have both had excellent customer service on every transaction, visit and phone call. The fees are very reasonable considering the post-Covid times comparing to other banks and credit unions. Cameron has helped on several occasions and was accurate, professional and very prompt with all communications. Each and every time we have visited we have been greeted with a genuine smile and NOT rushed like a cattle herd through the building as my family and I have been treated at Founders in the past. I would highly recommend anyone to do their banking here!
Reply from the business:
Jun 16, 2023We love hearing about your experience, David! Thanks for sharing and being part of the Spero family. Have a great day!
Charged me for a new debit card, when it was their ATM that went down and didn’t return my card. Horrible customer service.
Reply from the business:
Feb 16, 2023Luis - We are surprised and disappointed to hear of your recent experience. We would like to get more details on your experience. If you are willing, please email your best contact number to intheknow@spero.financial. Thank you!
Reply from the business:
Nov 16, 2022Thank you, LuAnn, for your 5-star review! It is an honor to serve you.
Reply from the business:
Aug 16, 2022Thank you, Terence, for your 5-star review! It is an honor to serve you!
I would not use Spero Credit Union if they were the only bank available. I have had issue after issue and no one seems to be able to give me any answers. I highly recommend you do not bank with Spero!
Reply from the business:
Aug 16, 2020Thank you for taking the time to provide us with a great review! It is an honor to serve you.
This was an amazing bank until they switched to Spero Financial! SC Telco once took great care of us! Things are different now.
Reply from the business:
Aug 16, 2022Good Morning, Demetris, thank you for your 4-star review! As a member-owned cooperative, we strive to provide excellent member service each time. Please know that we are the same organization as we were as SC Telco - we simply changed our name to Spero Financial in late 2020. Thank you for your membership! It is an honor to serve you!
The most pleasant banking experience and the best attitudes in the branch and over the phone.
Reply from the business:
Aug 16, 2022Good Morning Jeremy - Thank you for sharing your wonderful experience with Team Spero! Thank you for your membership. It is an honor to serve you!
Been a member for over 10 years. Loved it when it was SC Telco. Got tired of the banks charging for everything. Now, since the merger, fees for everything equal to what the banks charge. No personalized service, only marketing emails. I cannot recommend them, anymore. Awful. No regard for the average client, just a lust for profit/greed. They exemplify everything one finds disgusting when dealing with a bank. Would post no stars but it is not possible. Sure there will be a fee for this review.
Reply from the business:
Aug 16, 2022Terry - We are surprised and disappointed to read your review. As a member-owned cooperative, providing excellent member experiences is our top priority. We want to do everything we can to meet your experience expectations. If willing, please send us your best contact number to intheknow@spero.financial, so that a Member Service Specialist can reach out to discuss in further detail. Thank you for your membership. It is an honor to serve you.
The new online banking does not show your balance after each transaction. Am I the only one that thinks this is ridiculous?
Reply from the business:
Aug 16, 2022Good Morning Mr. Cash - Thank you for bringing this to our attention. To access your account balance after each transaction, select the "Accounts" tab in the top navigation of Online Banking. Select the account you would like this information for. The balance after each transaction should display in the far right column of the transaction history table. If this is not displaying properly in your Online Banking, please contact us at 800-922-0446 and select option 3 for Digital Banking assistance. Thank you for your membership! It is an honor to serve you!
🤗The change over to Spero Financial got even better. Got ATM on Greenville Hwy 29 Lyman SC. Thank you. Saving my $fee. cost.🏧. To the people. Watch your surroundings. Be safe at your nearest 🏧