There is no, absolutely no customer service. My loan was transferred from Mr. Cooper to RoundPoint. There is no support to help in the changeover.
Reply from the business:
Apr 16, 2023We're very sorry to hear that your experience has not been positive. So that we can correct this and better help you through this process, please send an email to SocialMedia@roundpointmortgage.com with your contact information.
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