US MORTGAGE CORPORATION
Mortgage broker in Loris, South Carolina
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We was the best experience we have had obtaining a mortgage. We were kept informed every step of the way. The team ensured the process was smooth and efficient. We were able to close within one month of beginning the process.
JENNY KING IS THE BEST!!! She always treats me client with the same amount of care I would. Her communication and advice through the process is second to none! Thank You Jenny for allowing me to feel confident that my clients are get the best experience possible!
Awesome experience with Dan. I'm a realtor and work with several mortgage lenders and have had some good ones and some terrible ones but Dan is definitely at the top of the list. He will get the job done and done right with a cheerful disposition and attention to details and needs of individual clients.
Completed the process,found a property,was told the property was in alignment with the loan,paid for the inspection,and the apprasial(which all went well) just to be told “my team just found out it’s not a property that can be purchased with your type of loan.” Then I am out of $295(inspection fee) and $575 appraisal fee,and said the team just discovered this property error. All that to say,I know the ball was dropped for me by the lending team.
Reply from the business:
May 16, 2023Sandy we appreciate your feedback however we can’t control if a condo is approve-able. As we stated in our review with you when turning down the file the condo doesn’t meet Fannie Mae guidelines for a warrantable condo. Unfortunately there is no way to know on a complex we haven’t done a mortgage in before until we get the documents from the HOA which typically takes 3 weeks to get back. If we waited to order the appraisal until the HOA documents were back then we would never close a mortgage on time. We apologize that as a first time homebuyer your expectations of the process didn’t align with how the transaction transpired. We would be happy to credit you for your appraisal on your next transaction with us
Dan Dickson will go above and beyond for you. Dan is personable and a pleasure to work with. Second home my family has used Dan for, I highly recommend him.
