TitleMax Title Secured Loans
Mortgage broker in Laurens, South Carolina
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Professional and customer conscious goes a long way with me. Justin and Christene know how to give great customer service!!!! Kudos to both of you…I will be back‼️
Reply from the business:
Oct 16, 2022Thank you for your feedback, Gigi. We train our employees to provide a high level of customer service and I'm so glad you had a good experience. Please let us know if we can help with anything else.
These folks at this location are AWESOME!!! Listening is essential for me because I have had bad experiences before with other companies but Christene and Justin made sure they understood my needs. Thank you‼️‼️‼️
Reply from the business:
Oct 16, 2022Hi R.. Thank you for taking the time to submit a review, we really appreciate it!
Quick service
Reply from the business:
Oct 16, 2022Thank you for your review! Let us know if we can help with anything, Justin.
Reply from the business:
Sep 16, 2022Hi, Sheila. Your feedback means a lot to us. Please let us know if we can help with anything else.
Christian was a great help today very fast and professional!
Reply from the business:
Sep 16, 2022Hi, Travion. Thank you for your feedback! We train our teams to provide excellent customer service. We appreciate your business.
Christean and Ashely were as helpful as they could be but after having received preapproval and with the history of me paying off early and never past due with titlemax I was still denied any loan in store by corporate. It is hard to trust the process with how arbitrary it all feels and how time consuming it can be. The in office folks are great but the company as a whole leaves a lot to be desired.
Reply from the business:
Sep 16, 2022Thank you for your feedback, Jus. At TitleMax, we strive to provide exceptional customer service and we are sorry we didn't meet your expectations. Please call 1 (800) 804-5368 to discuss further so we may work through any issues with the appropriate parties.
Christean was very nice and helpful. She explain the hold process throughly so I can understand it. The process was fast, easy and convenient!
Reply from the business:
Sep 16, 2022Hi, William. Your feedback is highly appreciated. Thank you for the review!
Christean was a great help today and very nice!
Reply from the business:
Sep 16, 2022Thank you for your feedback. We hope to see you again soon.
Christean was great and very nice highly recommend Lauren's Titlemax
Reply from the business:
Sep 16, 2022Thank you very much for your rating, Laura. We are glad you had a pleasant experience.
Reply from the business:
Sep 16, 2022Hi, Christean. Your feedback means a lot to us. Please let us know if we can help with anything else.