Carolina Trust Federal Credit Union
Mortgage broker in Johnsonville, South Carolina
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Worst bank ever Today on lunch they block my card for fraud cause I try to purchase lunch at the gas station. I called in Cafu rep verified my info and stated she unblock it. I told her it said my card invalid she stated it fixed. At 5:55 pm deposit my money with teller and call to make my car payment, they stated funds not available... My card still block... rep told me take it up with bank on Tuesday they closing. I ask for my deposit bank to pay bill she said I can't reverse we about to go home. Now at 1st she lie and said all computer where down... then turn and look at my acc... and said nothing wrong. I had my car institute on phone listen. She was in a rush to start partying for the holidays. That bank don't care about their clients. Thanksgiving I use my card in fort mill the border of SC and NC they sent a fraud alert to block card. I can't use my card to take care of nothing. Looking for a bank that cares.
Reply from the business:
Jan 16, 2023Ms. Johnson, I believe someone spoke with you on the phone and is currently helping you resolve your issue. However, if you have any questions or need additional assistance, please email us at socialmedia@carolinatrust.org so we can follow up with you directly.
