
CapCenter
Mortgage broker in Jefferson, South Carolina
0
0 Reviews
I have never worked with a more diligent and responsive mortgage team, hands down. From the very start Andy was quick to provide quotes, and happy to explain the process. Andy and his team updated me regularly if not daily on how everything was going, what point in the process we were and what next steps were. They were always quick to respond to any questions and put us at ease even when dealing with a VA loan process which can be tedious for all parties. At no point was I ever concerned about closing on the loan. CapCenter covering closing costs is icing on the cake to a smooth process. Would happily refer them to anyone and hope to work with them again in the future!
Reply from the business:
Aug 11, 2021Thank you Lindsey! It was a pleasure working with you and we appreciate your feedback!
Basically i applied online gave all my info, they lowered my credit score with their inquiry and i still dont know what happen to my application. Called back to inquire no answer. You read diligence in all their review but thats just in google reviews
Reply from the business:
Aug 11, 2021R C I am sorry to hear you did not enjoy your experience here at CapCenter. Please reach out when you are able to either 704-365-7277 or alatham@capcenter.com to discuss what went poorly or how we can improve. Thank you for your feedback, and we hope to hear back from you soon.
CapCenter got us the best VA loan rate out there. I did no work they took care of everything. Loans are usually a nightmare but their system made it so easy I won't use anyone else ever again. Normally I would say I will refinance through them but the original loan rate we got I will never have to refinance.
Reply from the business:
Aug 11, 2021David, we are glad to hear you enjoyed the process and appreciate the feedback!
I just refinanced my mortgage. I wasn't real thrilled with the "good faith deposit" but as they said, it was fully refunded when I closed on the loan. Not paying any closing costs makes a HUGE difference. I had one company wanting to add $7000 to the amount I owe in closing costs. Put those numbers on a spreadsheet and you can clearly see what a hole paying those closing costs makes in what you owe down the road. When you dig a hole of thousands of dollars upfront, you never dig out of that hole. Not only did that other company want to add thousands to my loan amount, they wanted so much personal information they made the hassle not worth the lower payment they were offering and they were adding 8 years onto the term of my loan to get that lower payment. Not only did CapCenter save me a little on my monthly payment, but they also knocked 2 years off the term of what I owe. I didn't see any reason not to do it. The transaction went smooth and there was no hassles. These people know what they are doing. I highly recommend.
Reply from the business:
Aug 11, 2021Thank you so much for sharing your great feedback, Dennis! We are thrilled to hear you had a great experience with us and we were able to help you reach your goals.