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Jade 'TheSpade' Ealy

Nov 16, 2022

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Mrs. Moss is absolute trash. She went on vacation during my proceedings (or somewhere else in which she said 'getting in a plane') and didn't bother to tell me, just ignore my messages, only responded to me in a group chat, (I'm guessing because everyone else could see it). I'm asking questions and trying to figure everything out ALL on my own. Absolutely pathetic.

Reply from the business:

Nov 16, 2022

Jade, Thank you for letting us know. Our Client Advocates are here to help. You can reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST. Sincerely, Kendra, Client Relations

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