Very professional and returned all phone calls and e-mails

My wife and I had such a pleasure working with Joseph Jones and his whole team at Guaranteed Rate for our first home purchase. Not only were they warm and friendly, but made sure my wife and I understood the process of applying for and receiving a loan. Thank you guys and gals over at Guaranteed Rate sooo much. Look forward to using you guys again when it comes time from my next real estate transaction!!

Joseph Jones was our loan officer and was extremely helpful and responsive during the entire home loan process. We highly recommend Joseph and his team at Guaranteed Rate.

Joseph Jones and his team at Guranteed Rate were awesome!! We built a new home long distance, from VA, and Mr Jones was either a phone call, text, or an e-mail away….. communication is the key to any company having success, and we could reach out, or Mr Jones and his staff of excellent people could connect with us to get everything done together. I actually retired during this process, and the “Team” effort helped us walk through every step of the process. I can’t thank Joseph Jones or his team enough!!! I know that there a lot of behind the scenes people, but Kara, Alexa, and Heather all made my transaction process easier. I also thank them all for making everything seem very smooth and being patient with me. I would 100% use Joseph Jones and his team again!!!! THANK YOU!!!

Joseph and his team did an excellent job in closing my loan in time. They were very knowledgeable bout the process , and worked with us in getting all the required documents in time. I strongly recommended them for your mortgage needs.

Joseph and his team (Kim, Kara, and Heather) were amazing to deal with. Extremely responsive and always on top of everything. This was our first home purchase, and we are very happy with the way Joseph handled everything. Would absolutely recommend.

Just completed my second refinance with Joseph Jones. I cannot say enough about how helpful he was during the process. He is very tentative to your needs and always gets back to you in a reasonable amount of time. He was always there whenever I had any questions to be answered. I would highly recommend Joseph Jones and his services.

Great communication and timely responses !!!! It has been a pleasure working with Joe and his staff at Guaranteed Rate.

Extremely Helpful and knowledgeable in getting the best Interest Rate!

Joseph Jones and his team at Guaranteed Rate were amazing to with with. In fact, this is our second time moving in the last ten years and we specifically choose to work with Joseph again because he was so great to work with with the first time! This time around, he was with us every step of the way through the process of buying our home and made the process easy to understand. Joseph has a wealth of knowledge and was quick to return emails to any question that popped up. I would recommend the Guaranteed Rate team and Joseph Jones with confidence!