Carolina Trust Federal Credit Union
Mortgage broker in Galivants Ferry, South Carolina
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I was forced to become a member because of a home equity loan and thought we would use this place for our checking account, but after being treated like we were intruding on their breaks or whatever we decided not to be a member. 3 times I have been there no body wants to help you. I set an appointment and the 2 girls were arguing because the one girl had to take care of us was very upset. We walked out after 3 times of the same thing. Sadly I have to be a member but thank God that's all I have to do.
Reply from the business:
Aug 16, 2022Mr. Kelly, my sincere apologies for your experience. Please reach out to us at socialmedia@carolinatrust.org so that we may get more information from you and help resolve this issue.
40 plus years and I still love doing business with CTFCU. I have met good, bad and ugly but kindness and being polite is the way. Our attitudes and body language speaks volumes about how other people respond.
Reply from the business:
Aug 16, 2022Ms. Bellamy, thank you for your kind review. It's members like you that motivate us to continue providing the community with quality service.