I did not understand their email to me, since there were some documents they owe me to correct an issue. But, I do have to say that their representative spoke with me with care and concern. I do appreciate they took my issue seriously, even as the issue is not completed.
Reply from the business:
Aug 16, 2022Thank you for posting a review and we're sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your issue. Our Social Media Manager will contact you to have any outstanding issues resolved.
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