Neighborhood Lender was great to work with on our refinancing! I was contacted immediately, the process was all electronic, and any question or issue I had was responded to very quickly. All parties involved were courteous, professional, friendly, and very knowledgeable. Most of all, when I called or emailed, I almost always reached my loan officer, or got a reply back within minutes. I have been very satisfied with this company, and would highly recommend to others!