The process of homeownership can be overwhelming, particularly when it comes to the loan process. Michael was exceptional at guiding me step by step. He made the entire experience palatable. He never once balked at a question and he always took more time to breakdown a topic and make sure that I understood. He took the time to understand my finances and made sure to adhere to the parameters I set. Even after the purchase was completed, he made sure to go through all the documents. Mike is thorough, approachable, and available during the entire process and even after. I can't thank him enough for making this a smooth experience!