Mike and underwriters wasted our time. I was told a house was not eligible for USDA, when it is. Then we happily complied with another type of mortage to get the house we really wanted. I was told my income was not enough, then it wasn’t, then it was again. Everything on my end was given in a timely matter. There is no justification for waiting 2 days before closing to ask for additional documents from my CPA after hours. If anyone wants to see screenshots, emails or text messages, I would be happy to share my awful experience. No one should have to wait a month and half (while under contract) for additional information 2 days before closing. I hope no one else has to go through this. Leeward Point Mortage should be more efficient, honest and reliable with their customers.
Reply from the business:
Aug 16, 2022Hi Christina. Thanks so much for your review and so sorry to hear about your experience. Unfortunately, as was discussed with you prior to going under contract, a change in job status does affect your ability to qualify for a mortgage, especially when those changes occur days prior to close. Additionally, our underwriters had concerns that income documentation provided had been altered. Our team did inform you of required documentation. Because that was not received, we were unable to proceed with your approval. Best of luck moving forward.