CapCenter
Mortgage broker in Clemson, South Carolina
Write a Review
0
0 Reviews
CapCenter and Callie Ruane made our re-fi pleasurable. Their process was smooth and streamlined to the T, Callie was professional, friendly and knowledgeable. She made the process remarkably simple and very quick. We are very impressed with her, Brandon and CapCenter and would highly recommend them.
We have just completed a refinance on our home in SC. Over the years we have been involved in many refinances or new mortgages. The process has NEVER been this smooth. We worked with Callie Ruane who was professional, efficient, proactive, and a total pleasure with whom to work. We know that our mortgage will be sold now to some other lender but the process with CapCenter could not have been better. Highest recommendations!
Literally the worst professional customer service experience I’ve ever had. Unreturned phone calls, did not listen to what I was looking for in a refinance. Was 2 days late with no explanation why with my loan estimate. Lied to my face, “I am wrapping up your estimates now” was the response I get when I asked about how it was coming on Their end, And immediately after that response, I get a notification that my credit was finally pulled only After multiple attempts to give this man my business. I wouldn’t chose this company if someone paid me.
Reply from the business:
Oct 10, 2021Thank you for your honest review and feedback. Please reach out to us at customerservice@capcenter.com or at 804-968-5000 if you would like to share more about your experience.