
Veterans United Home Loans of Augusta
Mortgage broker in Clarks Hill, South Carolina
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0 Reviews
Thank you Veterans United! I love the consistency and quality that I’ve received. They’ve displayed model customer service and I felt easily guided and secure the whole process.
Home buying made easy!
Friendly, professional and very knowledgeable
From the first day of service, Ms. Jennifer Stewart and Ms. Dana Derrick were professionally and selflessly helpful, not only with the mortgage process but also with additional insight which facilitated my understanding and decision making. Their knowledge, advice, and excellent service provided peace of mind from the application through the closing process! I fully recommend the Veterans United Home Loans Team for the important decision of a mortgage acquisition for your future home.
Mrs. Moss is absolute trash. She went on vacation during my proceedings (or somewhere else in which she said 'getting in a plane') and didn't bother to tell me, just ignore my messages, only responded to me in a group chat, (I'm guessing because everyone else could see it). I'm asking questions and trying to figure everything out ALL on my own. Absolutely pathetic.
Reply from the business:
Nov 16, 2022Jade, Thank you for letting us know. Our Client Advocates are here to help. You can reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST. Sincerely, Kendra, Client Relations
Jennifer is a godsend!!!! From day 1 she made me feel welcomed and that I was her top priority. She contacted me everyday keeping me updated on everything that was taking place. She really made my first time home buying stress-free and enjoyable. Most importantly she made me feel like family. I will definitely be sending everyone who is interested in purchasing a home her way. I absolutely love her and am blessed to have met her.
Jennifer Stewart and her entire staff were extremely courteous and professional throughout my loan process. Anytime I reached out to ask a question, Ms. Stewart or a staff member would respond right away with a detail explanation. Dana Derrick made my experience flawless; she always welcomed my calls (me) with a smile on her face or in her voice. After my experience with this Veterans United team, I would refer my family, friends and strangers to this team for all future home loans. I am so appreciative to have had the opportunity to work with this team of very hard-working individuals. I am truly a happy customer and veteran because of their hard work. Thank you ALL for your service to veterans like me; you make a positive difference!