Excellent customer care provided by Jimal! Went above and beyond in every respect. Professional, patient, thorough, kind, efficient, knowledgeable, and confident. Conferenced in with Rubin from Customer Care Insurance to make certain issue was resolved right away. Jimal has a very good rapport with Rubin and so things went smoothly. Rubin is outstanding too for the same reasons. Both cared about the issue and customer. Couldn't ask for more!