I recently had the pleasure of working with Primeline Capital and wanted to share my outstanding experience, particularly highlighting the incredible efforts of Processing Manager Melissa Kaufman and the assistance of Taylor Martino. I cannot praise Melissa enough for her exceptional service and dedication to getting us approved for our refinance. When we initially reached out to Primeline, we had doubts about our credit and overall situation, making us believe that approval was unlikely. However, Taylor, believed he could find a lender to work with us and he did. Afterwards, there was a period of low communication, however as soon as Melissa joined our journey, everything changed. She took charge and the entire process took off, surpassing our expectations at every turn. Melissa proved to be reliable, always keeping her promises regarding deadlines and ensuring we were promptly informed about every piece of information from the lender. Melissa's unwavering work ethic was truly remarkable. She tackled even the most challenging situations head-on and never shied away from finding a solution. It is safe to say that without Melissa's tireless efforts, we would not have successfully closed on this loan. On the day of our closing, we expressed our gratitude for her unwavering commitment, and her response was truly inspiring: "Quitting was NEVER an option for her." If you are in the market for purchasing a home or refinancing, I wholeheartedly recommend Primeline Capital. They are the company that can get the job done efficiently and effectively. However, I urge you to specifically ask for Melissa Kaufman and Taylor Martino. Together, they make an unbeatable team that will go above and beyond to ensure your needs are met and your expectations are exceeded. Primeline Capital, Melissa Kaufman, and Taylor Martino have demonstrated exceptional professionalism, dedication, and expertise throughout our refinance process. Their outstanding service has left a lasting impression on us, and we are grateful for their efforts in making our financial goals a reality.