South Carolina Federal Credit Union
Mortgage broker in Charleston, South Carolina
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This is the worst branch in the area; I deposited my check, received my cash, as well as finally receiving my direct deposit slip ,*3rd time asking* and they FORGOT TO INCLUDE MY ATM CARD BACK!! Then proceeded to call me several times, as I had just left the bank!!! (Not valuing my ⏰ time)... So they destroyed the card at closing 5pm as a working man, I am off at 5pm!!!! Also I where I work this is the closest location, so at a late lunch 430pm.... I went to get a new card; and that specific location does not print cards!!?! How do I get to Rivers avenue location before 5pm??? Looking for a new Bank
Reply from the business:
Dec 16, 2022We are so sorry you had this experience with the credit union and apologize for any inconvenience this may have caused you. We hope that you were able to get a new ATM card, we offer instant issue cards at our financial centers, except drive-thru only locations. If you need further assistance please don't hesitate to reach out to us at 800-845-0432.
I was referred to Ms. Vanessa Sinclair for assistance in receiving an auto loan. She was very kind, patient, honest, professional and knowledgeable throughout the process. I appreciate all her hard work and dedication to the job. Thank you again Vanessa!
Reply from the business:
Aug 16, 2022Thank you for trusting South Carolina Federal with your lending needs! I'll be sure to share your sentiments with Vanessa and the team at our Shipyard Financial Center.