Alex Parham and Donna Britt came in to save the day after another company left my husband and I high and dry when we were trying to close on our home. The loan officer at the previous company left for vacation and I was told that I would just have to wait until she got back to work out the problems with her underwriter! I called Alex, and in 15 days, we were sitting at the closing table with our original closing date! They were able to give me a lower interest rate AND had lower closing costs. I feel they really understand VA loans. My husband is a business owner, and this was a jumbo loan, so our deal was complicated since so much paperwork was required. Even with our complicated scenario, they were patient and kept us informed along the way. I highly recommend Palmetto State Home Mortgage!