
Peoples Bank Mortgage and SBA Loans
Mortgage broker in Alcolu, South Carolina
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0 Reviews
Dara and Audrey were exceptional. I can't say enough about their superb knowledge, quickness and just being there and on point with everything. Your whole team has been great!Centa Graves
Reply from the business:
Jul 16, 2023Centa, thank you so much for your appreciation of what Dara and Audrey did to make your mortgage loan process such a seamless one! The team here takes our customer service very seriously and it is our goal to treat our clients like family. We appreciate you trusting us with your business and look forward to being the mortgage consultant to you, your family and friends for many years to come!
We had the pleasure of working with Dave and Audrey. The dynamic duo! They walked us through the entire process, answering every question along the way. We were a bit delayed due to unforeseen paperwork but they kept in touch with us and even assisted in coming up with solutions to fit our needs. It was seamless and well communicated. I feel like we asked the same questions over a few times but Audrey and Dave never made us feel like we were a burden. They gracefully answered them. Great customer service, knowledgeable and thorough. Highly recommend people bank especially Dave and Audrey!
Reply from the business:
Jul 16, 2023Liz, thank you for your acknowledgement of the great customer service and assistance Dave and Audrey provided to help you through your mortgage loan process! We believe in treating our clients like family and helping you realize your financial goals. We appreciate your recommendation and look forward to working with you, your family and friends on your mortgage needs for many years to come!
I just wanted to say that Zach D. and Melody W. were great. Zach took his time and answered all of my questions, no matter how many times I asked. He provided detailed information and kept me informed. It was truly a pleasure working with him. Both Melody and Zach were very patient and knowledgeable. I was very pleased with their service and would highly reccommend them.
Reply from the business:
Jun 16, 2023Lyndora, thank you very much for your appreciation of what Zach and Melody did to make your mortgage loan process a seamless one! We take our customer service very seriously and believe in treating our clients like family. Thank you for trusting us with your business, we look forward to being the Mortgage Consultant for you, your family and friends for many years to come!
I can't thank Peoples Bank enough, you all were able to help me after i was told no a couple of times. Danny and Audrey was great, thank you for getting me through this process so quickly and smoothly.
Reply from the business:
Jun 16, 2023Sean, thank you very much for your appreciative comments of the assistance Danny and Audrey were able to provide to make your loan process a seamless one! We take our customer service very seriously and appreciate you trusting us with your business. We look forward to helping you, your family and friends with your mortgage needs for many years to come!
Great professionalism all around from start to end of the process. Zach and Melody were very helpful in assisting me with my refinance. Do yourself a favor and take your business to People’s Bank!
Reply from the business:
May 16, 2023Chris, thank you so much for your confidence in us and appreciation of the work that Zach and Melody did to make your mortgage refinance a seamless one! We appreciate your endorsement of us and of our professionalism as we make great customer service a priority. We look forward to being the Mortgage Consultant to you, your family and friends for many years to come!
I want to say thank you to Audrey and Dara. The two of them helped us close quickly on an ever changing schedule with the sellers. They made a great team of a taking all of our phone calls and keeping us up to date on the progress of the loan. I would have given five stars, but we had a couple issues with the underwriters. I feel as though they could have been handled in a better way. If your looking for a hard working team, you will find it here.
Reply from the business:
May 16, 2023James, thank you so much for your appreciation of all that Audrey and Dara did to to make your mortgage loan process as seamless as possible! And we appreciate you letting us know about the issues you had. We take our customer service very seriously and it's important to know about your whole experience working with us. Congratulations on the purchase of your new home! We look forward to helping you, your family and friends with any mortgage needs in the future!
We were trying to get moved to another state, so I reached out to People's Bank to see about a home loan instead of renting. I had the pleasure of working with Patrick Hourguettes and Melody White. They were both awesome and very professional. Patrick walked us through everything from the start. He was so personable that it was like talking to family. We are blessed to be in our beautiful new home. Thank you to Patrick, Melody, and People's Bank for making a dream come true for us.
Reply from the business:
May 16, 2023Kimberly, thank you so much for your appreciation of Patrick, Melody and the team here at Peoples Bank Mortgage. We believe in treating our clients like family and providing exceptional customer service to help you achieve your financial goals. Congratulations on your new home!! We look forward to being mortgage consultants to you, your family and friends for many years to come!
I purchased my mother's home with Mike Fernald at Peoples Bank. I just wanted to take a few minutes to express how helpful, kind and courteous Mike was to me when I was shopping rates to purchase her home. I contacted 4 different mortgage companies, shopping rates, Mike was the only one who actually talked to me as a person and not a number. I was very surprised with his kindness since I am a Peoples Bank associate. In my past experience with refinancing a previous mortgage with my employer at that time. There wasn't any customer service from the employer or on the transaction. I sort of felt like I was bothering them, the treatment was "Oh OK, let me do this because you are an associate." So, in saying this, I was sort of anticipating the same reaction when purchasing my mother's home. To my surprise, the entire process with Mike and Melody White was above and beyond on the customer service and we actually closed ahead of our initial date we were hoping to close by about 11 days. I will gladly be referring them to anyone I come across looking for a mortgage. Sincerely Lynn Hollingsworth Mike He and Melody were amazing.
Reply from the business:
Apr 16, 2023Lynn, we cannot thank you enough for your endorsement of the courtesy and excellent customer service Mike, Melody and the Peoples Bank Mortgage team gave you for the purchase of your mother's home. We believe in treating our clients like family, and it is gratifying for us to receive such a wonderful testimonial of our efforts to make your mortgage loan experience with us personal and seamless. Thank you for trusting us with your business. We look forward to being the mortgage consultant to you, your family and friends for many years to come!
Patrick and Audrey were absolutely wonderful to work with during our home purchase. They kept us informed every step of the way and our closing went off without a hitch and on time. They are an asset to your bank and I wouldn’t hesitate to recommend them to family or friends.
Reply from the business:
Apr 16, 2023Bill, thank you very much for your appreciation of the assistance Patrick and Audrey provided in making your mortgage loan process a seamless one! We take great pride in our customer service and believe in treating our clients like family. We look forward to working with you, your family and friends with your mortgage needs for many years to come!
Using Peoples Bank to purchase our new home was one of the best decision my husband and I took. Due to another bank dropping us at the last moment, we found ourselves in a predicament in the middle of selling and buying a new house. By accident I found Peoples Banks on the internet and check them out. Like what I saw and my husband agrees. We call very early in the morning, and even thou everybody was busy that day, they make a time for us and help us out. We supply all the requested paperwork right away and by 4:00 we have our loan going to the underwriter. A process we where told could take 6 weeks where done in 3 weeks and we where able to close on our dream house with very little off time. Zack, Dana and Melody where fantastic and we really appreciate what they did for us. We will recommend Peoples Bank to all our friends and family. Thank you very much Peoples Banks Mortgage.
Reply from the business:
Apr 16, 2023Carmen, thank you so much for your description and appreciation of the help Zack, Dana, Melody and the Peoples Bank Mortgage team provided in getting you into your dream home! We take great pride in our teamwork and providing exceptional customer service to our clients. We are delighted we were able to make your mortgage loan process so timely and seamless. We look forward to being the mortgage consultant to you, your family and friends for many years to come!