Boo Lewallen and the team were incredible to work with! As a first time homebuyer I wasn't sure what the process was supposed to look like or how to get the best loan for me, but Boo made it super easy on me. I actually ended up with a mortgage type I previously hadn't even known existed and a better rate than I'd hoped for. Boo was always fast to respond, professional, and ready to help. My real estate agent is a personal friend and she said he was awesome to work with as well. Not only was the customer service great, but going with Boo and Financial Concepts actually did result in me saving money. They locked in an awesome rate for me, helped me keep said rate beyond the standard expiration, helped my agent with issues involving an appraisal, found a great homeowners insurance option for me, and worked to find the optimal way to help me bring down the cost of PMI. I'd fully recommend working with Boo Lewallen if you're looking to have someone in your corner!