Ruoff Mortgage - Plymouth
Mortgage broker in Monterey, Indiana
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Reply from the business:
Oct 16, 2022Hi, Rebecca. Thank you for taking the time to rate us!
Steve and his Team did a great job and kept it all on track.
Reply from the business:
Oct 16, 2022Hi, Matthew. We appreciate the kind words and are glad we could provide you with a positive experience!
Steve Hissong and his team couldn't have been better to work with! They took a very challenging deal and worked their magic. From the moment they were involved, they took every challenge in stride and hit it head on, communicating exactly what was needed to all parties. Professional, effective, problem solving, friendly and humorous are just some of the words to describe this team. Outstanding Service! Thank you so much from myself and my very happy client!
Reply from the business:
Aug 16, 2022Hi, Mary Beth. Thanks for taking the time to share your positive experience. We truly appreciate it!
Ruoff Mortgage was wonderful to work through! Our agent, Tiffany was very knowledgeable and responsive to us when we had questions.
Reply from the business:
Aug 16, 2022Hi, Michael. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!
Ruoff Mortgage made the home buying experience stress-free. Highly professional and efficient. Their reply time-awesome. If I had a question late at night, I would email Stephen Hissong, I knew I'd have my answer first thing in the morning. Thank you!
Reply from the business:
Aug 16, 2022Hi, Ramona. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
Talked with Jessica in August of 2020 who suggested I just get a better paying job during the midst of covid. Whitney was very nice and helped us work on our credit. But once we were finally approved no one reached out to help guide I. What the next steps were until we were already closing on our house. Highly recommend Laurie over at Interra Credit Union. She kept us well informed and educated about the process.
Reply from the business:
Aug 16, 2022Hi, Jessie. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at ruofflistens@ruoff.com so we can learn more.
Easy, professional, and fast! If you're in the Plymouth, IN area, ask for Jessica Prater! She's amazing!
Reply from the business:
Aug 16, 2022Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us. Cheers, Ruoff Mortgage
Whitney was able to pre-approve us quickly (we were on a time crunch!) and made the process very smooth! She was there day and night to answer all of my questions! We love our new home and will continue to recommend Ruoff for anyone buying a new home!
Reply from the business:
Aug 16, 2022Hello, Megan. We appreciate you taking the time to share your experience and provide your recommendation of Ruoff Mortgage. Thank you!
My husband and I cannot say enough wonderful things about our first experience with Ruoff. They were so helpful and prompt. They addressed all of our questions and concerns without feeling like we were left in the dark or just another paycheck. They discussed our options and listened to us. Thank you, especially, Jessica Prater and Steve Hissong.
Reply from the business:
Aug 16, 2022Hi, Jacqueline. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!
My agent was extremely helpful and Ruoff made the process fairly fast.
Reply from the business:
Aug 16, 2022Hi, Oak. Thank you very much for your rating! We are glad you had a pleasant experience.