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American Portfolio Mortgage Corporation

Mortgage broker in Monterey, Indiana

4.5
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10 Reviews and Ratings
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Nathan Andersen

Oct 16, 2022

StarStarStarStarStar

I had issues with my previous lender 3 weeks before close. Patricia came highly recommended and she did not disappoint! I switched and Patricia completed my closing in those 3 weeks AND got me a better deal! I cannot recommend her enough!

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Tara Hollowell

Oct 16, 2022

StarStarStarStarStar

Sonia Stedt has been amazing working with my husband and I. She has made refinancing our home an easy process. Sonia was consistent in communicating with us and making sure we understood every step of the way.

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Cheyenne De Los Santos

Aug 16, 2022

StarStarStarStarStar

I can't say enough about Patricia. Before using Patty,I spent literal months trying to get my loan completed and had to have my purchase and closing date extended three times. We were heartbroken and had no idea what to do. My realtor reached out to Patty ,as they have worked together before, and told me Patty would get the job done. Not only did Patty take over a mess of a loan my original lender left behind,but she made us a priority, spoke with the angry seller who demanded to speak with her ,but she got my loan completed with a clear to close in less than two weeks. I owe Patty everything for getting us to the closing table not only after a mess but after interest rates had risen tremendously,with an amazing interest rate. Without Patty's help I wouldn't have been able to afford the home anymore ,and probably wouldn't have even gotten a fourth shot from the seller. Patty is super responsive and communicative and was there to answer any of my questions and help ease all the anxiety I had after such a horrible experience with my previous lender. I was scared to go through underwriting again , but it was a breeze because Patty knew exactly what they would need and helped me get those documents together . I highly recommend Patty to any and everyone. The only mistake I made was in not going with Patty from the start. Don't make the same mistake I did, choose Patty !!

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Lauren Martinez

Aug 16, 2022

StarStarEmpty StarEmpty StarEmpty Star

If you want to get in contact with the company good luck! I have left voicemails 3 days in a row during their working hours and have yet to get a response. I called the office in Illinois and they were able to help me more than my own branch. My loan officer, Madeline Santino was completely unhelpful, bland, and quite rude during our interactions. If you are a new homeowner I suggest going with a different officer or a different company. Sad that I get one word responses from my officer. She even asked if I still was with her company...she doesn't even know who her clients are!!! To say I am upset is not even cutting it. If you're looking to get a loan, look elsewhere.

Reply from the business:

Aug 16, 2022

Hi Lauren, We are so sorry that a member of our team did not meet the level of service we strive for at American Portfolio Mortgage. During the time that you reached out, we did have many calls from our clients that needed information prior to Tax Day and our team was working hard to get everyone’s request filled. I am glad that someone was able to provide you with the information you needed. I apologize again for the inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention. Sincerely, American Portfolio Mortgage info@goapmc.com

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Matthew Szalay

Aug 16, 2022

StarStarStarStarStar

Krista Martins is as good as it comes in the industry. She will take care of you and work on your behalf as if you were family. There is nobody better at explaining things and making sure everything is understood. There are too many people in this industry that are out for themselves… you don’t have to worry about this with Krista. She will make sure YOUR needs are met. Cannot speak highly enough about Krista.

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Serena Perez

Aug 16, 2022

StarStarStarStarStar

My whole home buying experience with Patricia Perez and the company was beyond amazing! I had literally no idea about the process and she was so very helpful and attentive. She went above and beyond my expectations making the whole process enjoyable. I can't reccomened her enough!

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Mayra Gonzalez

Aug 16, 2022

StarStarStarStarStar

Patty made a stressful process, very simple and easy to navigate. She answered all of my questions and ensured my closing happened in a timely manner. Thank you to you and your team for making it happen!

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N. R.

Aug 16, 2022

StarStarStarStarStar

Patricia made our home buying experience such an amazing experience!! We were in a horrible situation with our current home, but she reassured us that we would be fine and she made sure we were!! She went above and beyond to assist us every step of the way!!!! I highly recommend American Portfolio Mortgage to anyone who is looking for a home, but make sure that Patricia is your go to person!!! She was there for us every single step through our home buying process!!

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Loretta Pearson

Aug 16, 2022

StarStarStarStarStar

For years I wanted to purchase a property, and years ago I failed purchasing a house. Patricia Perez and American Portfolio Mortgage team made my dreams come true. They were kind, understanding and patient with me. I was on always on the edge because of what happened In the past Patricia assured me she was willing to do as much as she could to make this happened and she did. Thanks to Patricia I’m now. home owner.

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Tatianna Barnett

Aug 16, 2021

StarStarStarStarStar

Patricia and her team Alwaya go above and Beyond. I am a realtor and I have referred clients, friends, and family to her. She is not afraid of taking the hard files and gives it her all. Highly Recommend.

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