Josh Erickson Agency LLC American Family Insurance
Insurance broker in Black Earth, Wisconsin
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Good customer service. Friendly and knowledgeable.
Reply from the business:
May 8, 2024Hi Dan, thank you for taking the time to leave a review. We're glad to hear that you had a positive experience with our customer service team. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback!
Great agency to be a part of!
Reply from the business:
Jun 8, 2023Thanks Heather!
Josh takes the worry out of taking care of my family and myself. Anytime I have questions or life changes Josh is right there for us. I really couldn't ask for better peace of mind than knowing Josh has my back.
Reply from the business:
Apr 8, 2024Stephanie, thank you for sharing your positive experience with Josh! We're thrilled to hear that he provides you with peace of mind and excellent service during life changes. If you ever have any more questions or need assistance, please don't hesitate to reach out.
Reply from the business:
Feb 8, 2024Thank you for the great rating. We’d love to know what made your experience great!
I have always had a positive exchange with this office! Very fast to respond and willing to help me out. My two tow claims were quickly reimbursed. I would recommend them.
Reply from the business:
Feb 8, 2024Hi Taryn! Thank you so much for your kind words and recommendation. We're thrilled to hear that you had a positive experience with our office. We strive to provide fast responses and excellent customer service. If you need any further assistance, please don't hesitate to reach out.
Reply from the business:
Dec 8, 2023Thank you for the great rating, Pamela!
I've been a customer for several years without a claim until hail severely damaged our roof. Josh and his team talked me through the process and the claim was paid without hesitation. When I needed my insurance; it was there for me! THANK YOU for great customer service without raising the rates.
Reply from the business:
Oct 8, 2023Hi Barbara! Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that Josh and our team provided excellent customer service during the roof claim process. We're always here to help when you need us. Thanks again for your support!
Reply from the business:
Sep 8, 2023Hi Angie, we really appreciate the rating. If there are any details, you’d like to share about what we are doing well, we’d love to learn more!
Reply from the business:
Aug 8, 2023Thank you Adam!
After more than 40 years with Am Fam, we just had our first house claim. We were very happy with Am Fam's help and coverage after the June 2022 hailstorm. Their adjuster was very quick, professional, and straightforward, and the Erickson Agency helped us through the process. We are happy with our new shingles, vents, gutters, and downspouts, all fully covered. We are very happy campers!
Reply from the business:
Jun 8, 2023Thank you for leaving a review Jim! We appreciate you and your continued loyalty with our agency and American Family and enjoy working with you!