
Dawn Goplin - State Farm Insurance Agent
Insurance broker in Black Earth, Wisconsin
0
0 Reviews
Reply from the business:
Jan 8, 2024It was wonderful to meet with you Selen, thank you for the stars, and the opportunity to help you with your auto insurance. It was fun to get better coverage on your auto, for a lower premium! I look forward to working with your family in the future! - Diane
Reply from the business:
Jan 8, 2024Thank you for meeting with me today Emre- I'm so glad we got to increase your coverage on your auto insurance for less money, and we get to include the discount for having your renters insurance here. I look forward to helping you in the future as well! -Diane
Diane was super helpful when I changed to State Farm. She is always willing to go the extra mile!
Reply from the business:
Jan 8, 2024Thank you so much for working with us for your auto and condo insurance! We love helping you! -Diane
As a first-time business owner in the process of getting insurance, Diane made the whole thing seamless. I was contacted the same day I requested a quote, and Diane made the whole process very personal to my needs. I highly recommend her!
Reply from the business:
Jan 8, 2024I really enjoyed working with you Geena, and making sure you have the best insurance coverage possible for your business! I can't wait to see Bakes and Bites by G grow, and we're excited to help you along the way (and try some of your beautiful cookies too)! -Diane
Great working with Diane to set up my policy! I am usually someone who sets everything up online but I am very glad I called in to set up my auto policy. I saved money doing it and received top notch service that made it easy.
Reply from the business:
Jan 8, 2024Thanks Jonathan, it was fun to save you money on your auto insurance, and I look forward to helping you with your home insurance needs, and anything else we can do for you in the future! -Diane
The staff have consistently been kind, courteous, calm, and informative! This is especially important and helpful in an overwhelmingly stressful moment! Thank you!
Reply from the business:
Jan 8, 2024We're always so happy to hear feedback like this! We love all our customers and want to be there for them on their worst day. So glad we could be there for you this time. Thank you, from the whole Dawn Goplin Team!
Helpful and caring personal attention!
Reply from the business:
Jan 8, 2024Thank you for the kind words! I enjoyed talking with you and answering your questions about your home insurance, and making sure your policies fit your needs! -Diane
Diane provided a very positive experience in helping me get started with State Farm's auto insurance. She showed a strong, comprehensive understanding of the options available in the plan and was completely transparent in its pricing as well. I had a great time chatting with Diane and can comfortably look forward to communicating with her and her team in the future.
Reply from the business:
Jan 8, 2024Hi Jackson! Thank you so much for calling, and choosing our office to help you with your auto insurance. I enjoyed getting to know you and I'm looking forward to hearing all about your Wisconsin adventures in the future- you're going to love the snow, eventually! -Diane
We had a really nice first visit with Diane, who did a comprehensive review of our insurance. She showed us everything she was seeing and answered our questions clearly and completely. We also just enjoyed talking with Diane and nothing felt rushed. We believe we walked out with the right coverage and nothing we didn’t need. We would recommend talking with the folks in this office about insurance needs.
Reply from the business:
Jan 8, 2024Hi Dan, I really enjoyed meeting with you to review your coverage, thank you for taking the time to come into the office! We look forward to helping you with your home and auto insurance, and all other insurance needs in the future! -Diane
Friendly, professional, and responded to my silly jokes with fun reactions. Sometimes I do not get any reaction to my attempts at humor in meetings, which is uncomfortable for me and makes for very dull meetings! Although I was seeking auto and renter quotes primarily, I also had questions about pet insurance for my boy, Ranger. I needed to see an unavailable agent to handle this. We set up a call for the next day and I felt this conversation was just as informative and pleasant as my first meeting. I was very satisfied with the outcome of my walk-in contact with this particular State Farm office. During the 30 some odd years that I had previously been insured with State Farm, I had not always been treated this well and had not been so satisfied. I also made the observation that this office was staffed by females, which I was happy to see. I hope these women are being compensated as well as any male would be in the same positions.
Reply from the business:
Jan 8, 2024It was such a pleasure meeting you Pam! I’m so glad you stopped in the office for the auto and renters insurance quotes! I enjoyed being able to help you with those! Thank you for all of your kind words! Also, I’m so glad Chelsea was able to get a quote for Mr. Ranger for the pet insurance! We hope to see you back in the office again soon! :) - Traci