Good morning, here at this small branch of State Farm we care about our customers opinion, and are always striving to look for ways to improve our customer service. We have close relationships with our customers and we aim to fix any glitches. Customers are having between us and our corporate partners, I have spoken with my team and tried to track you down, but I do not see that we have ever had any interaction with you? Can you please identify yourself or give us some information so we can help to address our service concern or that of our corporate partners. We aim to improve each customer we work with daily experience with our office with truly hope you have a wonderful day and that things start to improve and hope things turn around for you. Please let us know how we can help! Have a blessed day ;) <3