THIS COMPANY DOES NOT CARE ONE BIT ABOUT YOU. THEY CONTINUE TO JUST PASS THE PUCK AND NEVER CONTACT YOU BACK AND IT SEEMS RICH WHO IS HANDLING MY WIFES CLAIM IS ALWAYS GONE WITH EVERY EXUSE UNDER THE SUN AND DWAYNE IS NO HELP EITHER. MY WIFE FRACTURED HER ELBOW AT A HOLIDAY IN EXPRESS NEARLY A HALF YEAR AGO RURAL MUTUAL AGREED TO HELP US WITH HER MEDICAL BILLS THAT ARE NOW IN COLLECTIONS AND THEY FLAT OUT IGNORE US . FINALLY FED UP TODAY I LEFT A MESSAGE WITH TONY THE SUPERVISOR REGARDING THIS. LETS SEE IF HE ALSO DON'T GIVE A HOOT. TO BE CONTINUED.