My wife had hit a deer on her way to work. Because it happened on the interstate the police had it towed right away. It is a 2021 Dodge Durango with less than 11k miles that we have had 10 months. We wanted the car towed to a repair shop right away to avoid storage fees and also to get the work started. When my wife called, she asked about having it towed to Kunes to get everything started. The first thing she was told is that they do not make appointments for estimates. My wife explained that we wanted them to do the repairs. The person on the phone was short with my wife and immediately transferred to a person who didn't answer their phone. We tried to GIVE them our business, but they made it seemed like they didn't want it.