David’s Certified Auto Repair
Auto body shop in Windsor, Wisconsin
Write a Review
0
0 Reviews
Extremely pleased with my experience at DCAR. I came here because no one else was open when I would normally be done with work but I'm glad I came here. They had a loaner car available for me to have for the next day while they repaired a leak in my tire. Customer service is exceptional. Will be coming here for all future repairs needed!
Reply from the business:
Feb 23, 2024Dear Ashley Lukasavitz, Thank you for taking the time to share your experience with us! We’re thrilled to hear that you were extremely pleased with your visit to DCAR. Our team works hard to provide exceptional customer service, and we’re glad that you found it to be just that. We understand how important it is to have a reliable vehicle, especially when unexpected issues arise. We’re pleased that we could offer you a loaner car while we repaired the leak in your tire. Providing convenient solutions for our customers is always a priority for us. We appreciate your trust in us and look forward to assisting you with any future repairs you may need. If you have any other feedback or questions, feel free to reach out. Safe travels, and thank you for choosing DCAR! Best regards, The DCAR Team 🚗🔧
Reply from the business:
Apr 23, 2024Thank you for your 5-star review! We appreciate your support and look forward to serving you again.
Always so friendly and dependable. They always make sure I keep up regular maintenance and are always available if I need something extra. Staff is super friendly.
Reply from the business:
Feb 23, 2024Dear Andrew Fountaine, Thank you for sharing your positive experience with us! We’re delighted to hear that you find our team friendly and dependable. Ensuring that our customers receive excellent service is our top priority, and we’re glad to know that you appreciate it. Regular maintenance is crucial for keeping your vehicle in great condition, and we’re pleased that we can assist you with that. Our availability and commitment to going the extra mile are part of our dedication to customer satisfaction. We truly value your feedback and look forward to continuing to serve you. If you ever need anything else, feel free to reach out. Safe travels, and thank you for choosing us! Best regards, The DCAR Team 🚗🔧
Reply from the business:
Apr 23, 2024Thank you for your 5-star review! We appreciate your support and look forward to serving you again.
Everyone at DCAR is great at what they do and key to fantastic auto repair, they are HONEST.
Reply from the business:
Feb 23, 2024Dear Joyce DB, Thank you for your kind words! We truly appreciate your feedback. At DCAR, honesty is one of our core values. We believe in transparent communication with our customers, ensuring that you receive reliable and trustworthy auto repair services. Our team is dedicated to providing excellent service, and we’re thrilled to know that you find everyone at DCAR great at what they do. If you ever need any further assistance or have additional reviews, feel free to reach out. We look forward to continuing to serve you! Best regards, The DCAR Team 🚗🔧
Very satisfied with the repair work and the professionalism that i received from the entire staff. Also driving the electric loaner car was a bonus.
Reply from the business:
Feb 23, 2024Dear Georgette Stratton, Thank you for sharing your positive experience with us! We’re thrilled to hear that you were very satisfied with the repair work and the professionalism of our entire staff. Providing excellent service and ensuring customer satisfaction are our top priorities. We’re glad you enjoyed driving the electric loaner car—it’s always great to offer convenient options to our valued customers. If you ever need any further assistance or have additional feedback, feel free to reach out. Safe travels, and thank you for choosing DCAR! Best regards, The DCAR Team 🚗🔧
Reply from the business:
Apr 23, 2024Thank you for your 5-star review! We appreciate your support and look forward to serving you again.
Had a tire repaired. 150 miles later, the tire fell off the car causing $2000 damage. Do not recommend.
Reply from the business:
Sep 23, 2023Thank you for bringing this matter to our attention and we sincerely apologize for the inconvenience you experienced. We understand how frustrating it can be to have a tire issue after having it repaired. Our policy of having tires re-torqued between 50 and 100 miles is in place to ensure that any potential loosening of the lug nuts do to corrosion, overtightening in the past that deforms the stud or nut and any other unforeseen cause can be addressed before it turns into a significant problem. We regret that this information may not have been properly communicated to you or taken care of during your visit. Please contact us directly so that we can work towards a resolution. We value your satisfaction and want to ensure that you are completely happy with our services. David
Incredible service and customer service
Reply from the business:
Feb 23, 2024Dear Angelique Hering, Thank you for your kind words! We greatly appreciate your feedback. Providing incredible service and ensuring excellent customer service are our top priorities at DCAR. We’re thrilled to know that you had a positive experience with us. If you have any further comments or need assistance, feel free to reach out. We look forward to continuing to serve you and providing exceptional service in the future! Best regards, The DCAR Team 🚗🔧
Friendly staff, reasonable prices
Reply from the business:
Feb 23, 2024Dear Antonia Stone, Thank you for your feedback! We appreciate your kind words. Our team takes pride in providing friendly service and ensuring reasonable prices for our valued customers. If you have any further comments or need assistance, feel free to reach out. We look forward to continuing to serve you! Best regards, The DCAR Team 🚗🔧