Went to Advance Auto for cabin filters on my vehicle. Was advised that service would take less than an hour. If service was over an hour I could request a ride home. Works for me. Waited in a clean comfortable waiting room with coffee and a variety of reading material. Service completed within the hour. Great customer service. Will return in the future for more work when necessary
Reply from the business:
May 17, 2024Roland, thank you for choosing Advanced Auto Clinic for your 2015 Honda CR-V's cabin filter replacement! We're pleased to hear that our service advisor set clear expectations and that your service was completed within the estimated time frame. Our goal is to provide a comfortable waiting environment with amenities like coffee and reading material, so we're glad you found it clean and comfortable. We appreciate your kind words about our customer service and look forward to serving you again in the future for any maintenance or repairs your vehicle may need! - Tony and the Advanced Auto Clinic Team