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Caliber Collision

Auto body shop in Westby, Wisconsin

4.5
StarStarStarStarHalf Star
28 Reviews and Ratings
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Zuege Doug

May 23, 2023

StarStarStarStarStar

I wacked a deer and they got me in right away and did a beautiful job .

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Steve Connelly

May 23, 2023

StarStarStarStarStar

Superior! Professional! Honest! Caliber Collision replaced my cracked windshield. The gals in the office took care of all the dirty work with my insurance and kept me posted on the progress. Tyler did an excellent job on my windshield replacement. I trust the team at Caliber Collision to do any future work on my car.

Reply from the business:

May 23, 2023

Hi Steve Connelly, we strive to exceed customer expectations and we’re happy to hear we could exceed yours. Thank you for the feedback.

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Pamela Strittmater

May 23, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

The Caliber Colision in La Crosse Wisconsin is horrible. They had my car for a month and I got it back sounding worse than when I took it there. I was in an accident and was hit in the front driver tire. Tried to talk with Mike of Caliber 3 times since getting it back. He says nothing wrong, just needs new brakes. Took it to get brakes and they found accident damage with the brakes and the tie rod is damaged. Also says struts are damaged and Caliber supposedly just replaced them. Corporate doesn't return my phone messages. Left 4 in 4 days. Better yet, I was contacted and yelled at because I did give perfect 10s on their review.

Reply from the business:

May 23, 2023

Hi Pamela Strittmater, thank you for reaching out to Caliber Collision. We’re sorry to hear about your recent experience at one of our locations. Can you please email us at communitymanager@calibercollision.com with the name the vehicle is under or RO number, a good contact number and the involved center's address and city so that we can address your concerns?

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Adam Reining

May 23, 2023

StarStarStarStarStar

I've been to every body shop in the LaCrosse area, and I found my future regular repair shop...Caliber Collision in LaCrosse has a friendly, and very professional staff that guided me through my accident misfortune. Mike, Makayla, and Tracy stayed in constant contact with me and my insurance for a timely perfect repair on my car. I will be letting everyone I know how amazing my experience was with Caliber Collision of LaCrosse!!

Reply from the business:

May 23, 2023

Hi Adam, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!

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dave pickett

May 23, 2023

StarStarStarStarStar

Great staff! Everyone works with a smile on their face. Did great work on our car! Thanks guys! We'll go again hopefully a long time from now... If you know what I mean.

Reply from the business:

May 23, 2023

Hi dave, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!

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Tracy Mace

May 23, 2023

StarStarStarStarStar

I recently stopped in at Caliber because I had noticed my bumper was coming loose. I didn't have an appointment. I talked to Makayla, and she didn't even hesitate to go look at my vehicle. She took my keys and 10 minutes later I was on the road with bumper fixed. Very impressed with her and her team. Highly recommend Makayla and Caliber Collision!!

Reply from the business:

May 23, 2023

Hi Tracy Mace. Thank you for reaching out to Caliber Collision. We are happy to hear about your recent experience at this location. We will be sure to share your kudos with our team!

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Justin Nooker

May 23, 2023

StarStarStarStarStar

Ford 350 had body damage on the outside rear by wheel well. I had a couple estimates completed and Caliber Collision in La Crosse was a couple thousand dollars cheaper than other companies. Manager was very accommodating, friendly, and easy to talk to. Manager seems to have built a great team of staff that work on the cars. Customer service by the manager was very down-to-earth and friendly - not something that is very common anymore these days. Very pleased with the work reshaping the aluminum frame and the painting job.

Reply from the business:

May 23, 2023

Justin, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!

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Cindy Puent

May 23, 2023

StarStarStarStarStar

Normally I do not leave reviews, but after the wonderful service that I received, I just had to. The customer service was fantastic; very helpful and friendly--I never felt like I was "just a customer". The repair work done to my vehicle was beyond what I expected--it looks brand new--(I have never had to use an auto body before), and the staff was great--answered all my questions, kept me up date with how the work was going via text and did an awesome job detailing my vehicle before I picked it up. I would like to give them more stars if I could, as they took a very trying time for me and made it as painless as possible. Many thanks to all at the La Crosse, WI Caliber Collision.

Reply from the business:

May 23, 2023

Hi Cindy Puent, we strive to exceed customer expectations and we’re happy to hear we could exceed yours. Thank you for the feedback.

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