
Quality Car Care
Auto body shop in West Bend, Wisconsin
0
0 Reviews
So I brought it in with two problems this distributor cap wasn’t sitting right and there was a vacuum hose leak. He said he checked the timing and everything was good and the problem wasn’t from a vacuum leak. Starts going through the truck tells me my cat is plugged and he’s going to replace it and put an exhaust pipe on. Well it was a vacuum leak that was causing the problem and he never actually looked at the distributor cap just the timing on the piston. So when I left the shop it could hardly drive down the road till I adjusted the cap till the engine stopped back firing. I really don’t know how he left the truck leave when it was running like that telling me it was good. Then to bring up the cat and exhaust pipe he just took it off he never put a new one on so now my truck sounds louder then ever and he told me it was bcuz it was a smaller cat on the truck.
Seriously amazing. I was taking my kids to school and noticed a noise from my car. Realized it was a screw in my tire. I called several places only for everyone to tell me they were booked, or booking out to next week. I called them and they immediately said to bring it on in. I'm so thankful for them. They put a plug in it and told me the tires are going to need to be replaced soon. No sugar coating anything, adding more on... They just got a new customer. Thank you so much. You guys are truly amazing.
Reply from the business:
Feb 24, 2024GREAT TO HEAR FROM YOU AND LET US GET YOU BACK AND SAFE ON THE ROAD. QCC (262)334-3522.
I called to set up an inspection on a vehicle before I bought it. They got me in right away, with very little notice. He looked over the entire car for me and told me that the tires were dry rotting. I had missed that, so he showed me. I took it back to the dealership and showed them. They gaslit me, saying they weren't dry rotted, so I didn't buy the car. I was already trying to get rid of a used car that caused me a lot of problems - the last thing I needed was another. Thank you so much for your help! I have since bought a different vehicle and will be bringing it here for service.
Reply from the business:
Feb 24, 2024WE HOPE YOU ARE ENJOYING YOUR RIDE. LET US KNOW WHEN WE CAN BE OF YOUR HELP AGAIN. QCC (262)3343522
Luis knows how to take care of his customers. If you’re looking for an honest mechanic I recommend you go see Luis. I have him look at any car before I buy it. I drive 2 hours to let him work on my cars that how much I believe in him. If you want it done right the first time. go to Quality Car care.
Reply from the business:
Feb 24, 2024THANKS FOR YOUR 5 STARS REVIEW. AND ALWAYS GLAD TO BE OF YOUR HELP
Great service. Friendly staff
Reply from the business:
Feb 24, 2024GLAD TO BE OF HELP. THANKS FOR YOUR 5 STAR REVIEW.
Very good work, very good price 👍 Thanks for great service. !!
Reply from the business:
Feb 24, 2024GLAD TO BE OF HELP. THANKS FOR YOUR 5 STAR REVIEW.
Called everywhere for balancing some tires in west bend on the 3rd of July, either no one answered or they were closed because of the 4th. But these guys answered, and said bring them in right off the bat! Did a great job, fast and it was an awesome price.
Reply from the business:
Feb 24, 2024GLAD TO BE OF HELP. THANKS FOR YOUR 5 STAR REVIEW.
Reply from the business:
Feb 24, 2024GLAD TO BE OF HELP. THANKS FOR YOUR 5 STAR REVIEW.
I had my vehicle towed here after hours. They called me immediately in the morning and got on diagnosing the problem right away. Super kind, prompt and informative!
Reply from the business:
Feb 24, 2024GLAD TO BE OF HELP. THANKS FOR YOUR 5 STAR REVIEW.