Takes forever for any repairs to happen. I've been waiting for my car to be repaired for two weeks and apparently everything is done but I can't take it home since they still haven't done the alignment which shouldn't even take this long. Also, when they initially called me yesterday to say the repair was complete, they did so by mistake and had to call me back after I'd already ordered an Uber to take me there - I got charged nearly $40 for a single Uber after the cancellation fees and had no car to show for it because of their negligence. That's a full tank of gas or groceries for the week. Customer service is virtually non-communicative, don't expect them to ever call/email you with updates on your vehicle or text you anything even if you opt into their text message service. Regarding the text messaging service, don't bother opting into it, it's ran by a 3rd party & they apparently have no control over it. Repairs are quality I'm sure but the service is lackluster, slow, and not what I'd want out of people I have to leave a very expensive piece of equipment with.