In September last year we purchased a 2012 Honda CRV from CarMax, and we paid for the extended warranty to cover repairs, with a low deductible...just in case. We recently heard a strange noise when turning at low speeds and so we looked at the Repair Pal list of mechanics that will work with them, not a very big list, and David's was the closest and they had the first available opening. I'm so glad we took it to them. It turned out to be a wheel bearing issue and they got the part and repaired it quickly. They also inspected the rest of the vehicle and found that both air filters had signs of rodents (something that the 120 point Car Max inspection should have probably noticed) so they replaced them too. Then they noticed another sound and it came to be that it needed a new rear differential. The warranty company covered so much of our repair bill, and we only were charged for the filters. We had a loaner, but for much longer than they normally have loaners out for. The long delay was because instead of letting David's get the rear differential in a few days and getting it back to us in that first week, the warranty company decided they were going to be shipping it because they could get a cheaper price, and it was delayed for a week and a half. Long review short, we really appreciated the patience of the staff at David's, they were kind and professional, they were very communicative with calls and text alerts. They were annoyed by the red tape of waiting for the part but we felt like they were truly on our side, they wanted to really get our vehicle working and had our backs. And there is a really cute dog. I gave them 5 stars because I don't know what they could have done better. They simply went above and beyond and now the car is great. I hope it's a long time until I need more service but whenever that is, I know where I'll take it.